August lock jammed8/23/2023 When you are ready, visit your August Smart Lock and assess which direction it is struggling with. When you try to adjust the lock, lookout for a clicking or grinding sound that is coming from inside the lock when you move it. Whether it is unlocking or locking the door it does not go in the other direction. Should this be the case you will notice that your August Smart Lock will still be able to control the deadbolt, but only in one direction. Push down on the front logo of the smart lock and remove the lid to replace them. The August Smart Lock requires 4 AA batteries to function properly. Search through the August app to make sure your smart lock has reconnected to the wi-fi as well. If it is, turn your Wi-fi network on and off again to reconnect both devices. Make sure that your smartphone or tablet is on the same wi-fi network as your August Smart Lock. Take out the gears and replace them to get your smart lock working again.When the gears malfunction it can cause a problem with the rotation of the lock. Go into the August app to make sure that the Bluetooth feature is on and is connected to your smart lock. Bluetooth ConnectionĬheck to see if the Bluetooth on your smartphone or tablet is turned on. At this point, you should contact August or have it looked at by a professional. Should the accelerometer not be the problem, then your motherboard is the next piece to look at. After the removal, you can now add everything back into the smart lock by following the orders in reverse. Raise the black tab to remove the ribbon from the motherboard.It is connected to the motherboard by a ribbon.
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